At KROK’IN IT, we want you to love your shoe charms! If you’re not completely satisfied with your purchase, we’re here to help.

Returns
You may request a return within 7 days of receiving your order. To be eligible for a return, items must me:

• Unused
• In original condition
• In original packaging

Refunds
Once we receive and inspect your returned items, we will notify you if your refund is approved. If approved, your refund will be issued to your original method of payment.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will gladly replace the item or issue a refund.

Non- Refundable Items

• Used items
• Clearance or final sale items

Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Contact Us

If you have any questions about your return or refund, please contact us and we’ll be happy to assist you.